Day 10 — AI Can Turn a BA into a Business Problem Solver

 

 Day 10 — AI Can Turn a BA into a Business Problem Solver

A customer may say:

“Our invoice processing is taking too long.”

A traditional BA may document:

“Invoice processing should be faster.”

An AI-enabled BA should investigate:

Where is the delay?

Order received
↓
Validation
↓
Mapping
↓
ERP processing
↓
Invoice generation
↓
EDI translation
↓
Transmission
↓
Customer acknowledgement

AI can help analyze:

Process logs
Transaction volumes
Failure patterns
Processing times
Exception reports
Operational tickets

The BA can then identify:

“The problem is not the EDI transmission. The major delay occurs during downstream ERP validation.”

That's a much more valuable BA contribution.

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