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How do we resolved first time FTPS connectivity issue with partner using IBM B2B Sterling Integrator

😟😟😟Background of Actual problem :

            I am working for Banking client who is doing business with their partners by sending payment files using different communication channels like SFTP , HTTP , API etc. For first time one partner come up with integration requirement by using FTPS communication which is new to our banking client. My client using IBM Sterling Integrator as B2B/EDI tool to do integration with partners and this is the first partner using FTPS connectivity. While implementing and getting connectivity established with partner , we encountered many issues with their FTPs Server.

😮😮😮Problem Statement :

           When we trying to connect and to do list out the files which are available in their remote directory , initially we are getting handshake failure and cannot move forward to do list files operation. We have already opened outbound ports at bank firewall and customer are  also opened bank ports at their side. As part of analysis we have asked partner to provide acceptable ciphers at their side and compare with ciphers which are configured at Bank side.while initial analysis we found that there is Ciphers mismatch at handshake and it causes the issue.

😲😲😲Suggestion : 

           To resolve this issue, we have conducted multiple debugging sessions with all the stakeholders  partner , Bank's team (myself) , Network team , operating system admin and B2B application vendor etc. In each session we have implemented below suggestions/changes mentioned at B2B server level by B2B vendor team and did the testing in meeting when all the stake holders are present and do the monitoring the traffic.Initially we asked to do below mentioned changes at their FTPS server side and they didn't aggree to do changes. Partner side they cannot make necessary changes to accepts ciphers which are configured at bank because already they are integrated with their partners and they dont want to expect any issues with their partners by cipher changes.

• SNI need to be disabled
• TLS 1.3 version need to disabled if it is enabled already and TLS1.2 version should be default

 Next trouble shooting session we have verified all the settings , logs and configurations with help of IBM vendor. We have found issue with certificates (Intermediate , Root and Leaf) and while importing 

 certificates it is giving error as "Auth chain is incomplete". To resolve this issue, we have directly

 downloaded the certificates from their server using certificate grabber utility in Sterling B2B integrator

and imported into B2B server. Then it resolves the certificates issue. Now we tried to post file but

 it is not successful. at this time we enabled trace at both Network level and OS level. In trace root

 we saw as B2B server sending packets but we are not receiving client hello packets back.

When customer did the CA certificates validity check using openssl it is giving result as OK , but there can still be some problems with the way SI checks additional points in validity beyond whether certificate is expired or properly chained.

To resolve this issue we have conducted multiple trouble shooting sessions with all the integration stake holders. As part these meeting IBM vendor suggested server level changes and we have done those changes and restarted the IBM SI server and verified the connectivity.

Suggestion 1 :

   Change the order of security providers in Java security file in SIB2BInstallationPath/jdk/jre/lib/security/java.security

Existing

#

# List of providers and their preference orders (see above):

#

security.provider.1=com.ibm.crypto.fips.provider.IBMJCEFIPS

security.provider.2=com.ibm.crypto.provider.IBMJCE

security.provider.3=org.bouncycastle.jce.provider.BouncyCastleProvider

security.provider.4=com.certicom.ecc.jcae.Certicom

security.provider.5=com.sterlingcommerce.security.jcae.STERCOMM

security.provider.6=com.ibm.jsse2.IBMJSSEProvider2

security.provider.7=com.ibm.security.jgss.IBMJGSSProvider

 

Change it to

 

security.provider.1=com.ibm.crypto.provider.IBMJCE

security.provider.2=com.ibm.crypto.fips.provider.IBMJCEFIPS

 

And restart the SIB2B server.

Suggestion  2 :

In Properties folder in installation path

Set FIPSMode=true in security.properties

And restart the server

Suggestion 3 : 

You can try putting in customer_overrides.properties: in SIB2B installation path

    security.FactoryTrustManagerAlgorithm=IbmPKIX

This trust manager is more lenient than default IbmX509, if you manage to connect with it might give us additional clue. You need to do this on both nodes.

And restart the SIB2B server.

Finally we are able to connect out client FTP server using security certificate.

Suggestion 4 :

After that we faced files posting issue after connecting their server. To resolve this issue

we have added new configuration in customer_overrides.properties: in SIB2B installation path

 ps_ftpclient.honourPASV=false

 After changing all these configurations then we (Bank) are able to connect their partner FTPS server and post files successfully.  

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             **********************************************************************

EDIFACT EDI Explained: Complete Guide to UN/EDIFACT Standards in B2B Commerce

EDIFACT - EDI for Administration, Commerce and Trade

Envelop Structure (EDIFACT Standard)

EDIFACT Interchange Header (UNB)

Pos	Segment			M/C	Repeat
010		S001	SYNTAX IDENTIFIER	M	1
		0001	Syntax identifier	M
		0002	Syntax version number	M
		0080	Service code list directory version number	C
		0133	Character encoding, coded	C
020		S002	INTERCHANGE SENDER	M	1
		0004	Interchange sender identification	M
		0007	Identification code qualifier	C
		0008	Interchange sender internal identification	C
		0042	Interchange sender internal sub-identification	C
030		S003	INTERCHANGE RECIPIENT	M	1
		0010	Interchange recipient identification	M
		0007	Identification code qualifier	C
		0014	Interchange recipient internal identification	C
		0046	Interchange recipient internal sub-identification	C
040		S004	DATE AND TIME OF PREPARATION	M	1
		0017	Date	M
		0019	Time	M
050		0020	Interchange control reference	M	1
060		S005	RECIPIENT'S REFERENCE/PASSWORD DETAILS	C	1
		0022	Recipient reference/password	M
		0025	Recipient reference/password qualifier	C
070		0026	Application reference	C	1
080		0029	Processing priority code	C	1
090		0031	Acknowledgement request	C	1
100		0032	Interchange agreement identifier	C	1
110		0035	Test indicator	C	1

EDIFACT Interchange Trailer (UNZ)

Pos	Segment			M/C	Repeat
010		0036	Interchange control count	M	1
020		0020	Interchange control reference	M	1

---

EDIFACT Functional Group Header (UNG)

Pos	Segment			M/C	Repeat
010		0038	Message group identification	C	1
020		S006	APPLICATION SENDER IDENTIFICATION	C	1
		0040	Application sender identification	M
		0007	Identification code qualifier	C
030		S007	APPLICATION RECIPIENT IDENTIFICATION	C	1
		0044	Application recipient identification	M
		0007	Identification code qualifier	C
040		S004	DATE AND TIME OF PREPARATION	C	1
		0017	Date	M
		0019	Time	M
050		0048	Group reference number	M	1
060		0051	Controlling agency, coded	C	1
070		S008	MESSAGE VERSION	C	1
		0052	Message version number	M
		0054	Message release number	M
		0057	Association assigned code	C
080		0058	Application password	C	1

EDIFACT Functional Group Trailer (UNE)

Pos	Segment			M/C	Repeat
010		0060	Group control count	M	1
020		0048	Group reference number	M	1

---

EDIFACT Message Header (UNH)

Pos	Segment			M/C	Repeat
010		0062	Message reference number	M	1
020		S009	MESSAGE IDENTIFIER	M	1
		0065	Message type	M
		0052	Message version number	M
		0054	Message release number	M
		0051	Controlling agency, coded	M
		0057	Association assigned code	C
		0110	Code list directory version number	C
		0113	Message type sub-function identification	C
030		0068	Common access reference	C	1
040		S010	STATUS OF THE TRANSFER	C	1
		0070	Sequence of transfers	M
		0073	First and last transfer	C
050		S016	MESSAGE SUBSET IDENTIFICATION	C	1
		0115	Message subset identification	M
		0116	Message subset version number	C
		0118	Message subset release number	C
		0051	Controlling agency, coded	C
060		S017	MESSAGE IMPLEMENTATION GUIDELINE IDENTIFICATION	C	1
		0121	Message implementation guideline identification	M
		0122	Message implementation guideline version number	C
		0124	Message implementation guideline release number	C
		0051	Controlling agency, coded	C
070		S018	SCENARIO IDENTIFICATION	C	1
		0127	Scenario identification	M
		0128	Scenario version number	C
		0130	Scenario release number	C
		0051	Controlling agency, coded	C

EDIFACT Message Trailer (UNT)

Pos	Segment			M/C	Repeat
010		0074	Number of segments in a message	M	1
020		0062	Message reference number	M	1

EDI X12 vs UN/EDIFACT

The table below highlights the difference between the EDI X12 standard and EDIFACT standard. Topic ANSI X12 UN/EDIFACT Application - Mostly  used in U.S and North America - Mostly used in Europe and Asia Terminologies Equivalence  - Transaction Sets - Messages      - Loops     - Groups      - Terminators     - Separators Interchange Header/Trailer Segments  - ISA/IEA - UNB/UNZ Group Header/Trailer Segments  - GS/GE - UNG/UNE (optional) Transaction Set, (Message)  Header/Trailer Segments  - ST/SE - UNH/UNT Separators Specification Segment   - None -  UNA (optional) Commonly used Terminators, (Separators) Segment ~ ' Element * + Composite > : Release Indicator   - Not supported - Supported     Composite Elements      - Rarely used     - Commonly Used Acknowledgment   - TA1 and 997 - CONTRL Binary support  - BIN, BDS segments -  ISO 9735-8 - Associated data in EDI ? Security  - ASC X12.58 - Security Structures -  ISO 9735-5 - Security rules for batch EDI (authenticity, integrity and non-repudiation of origin) -  ISO 9735-6 - Secure authentication and acknowledgement message (message type - AUTACK) -  ISO 9735-7 - Security rules for batch EDI (confidentiality) -  ISO 9735-9 - Security key and certificate management message (message type - KEYMAN) The main difference between EDIFACT and X12 are 1.EDIFACT uses composite data elements 2.Looping and nesting procedures are different 3.There are 6 data elements types are defined in ANSI X12 while only three are defined in EDIFACT 4.There is no provision in EDIFACT for optional fields 5.EDIFACT allows for two levels of syntax 6.And ofcourse the message structure in both standards is different for different messages.