Day 12 — AI Can Help the BA Find Business Solutions Inside the Company
Sometimes the customer requirement exposes an internal company problem.
For example:
Customer onboarding takes 20 days.
Investigation shows:
Manual partner configuration
Manual mapping requests
Multiple approvals
Manual testing
Manual deployment
Manual validation
The customer requirement has revealed an internal operational problem.
The BA can propose:
Partner Onboarding Automation
Potential capabilities:
Partner registration
→ Configuration
→ Mapping
→ Validation
→ Testing
→ Approval
→ Deployment
→ Monitoring
AI can help analyze the existing process and identify automation opportunities.
So the BA becomes a bridge between:
Customer Problems + Company Problems + Technology Solutions
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