Day 12 : AI Can Help the BA Find Business Solutions Inside the Company

 

Day 12 — AI Can Help the BA Find Business Solutions Inside the Company

Sometimes the customer requirement exposes an internal company problem.

For example:

Customer onboarding takes 20 days.

Investigation shows:

Manual partner configuration
Manual mapping requests
Multiple approvals
Manual testing
Manual deployment
Manual validation

The customer requirement has revealed an internal operational problem.

The BA can propose:

Partner Onboarding Automation

Potential capabilities:

Partner registration
→ Configuration
→ Mapping
→ Validation
→ Testing
→ Approval
→ Deployment
→ Monitoring

AI can help analyze the existing process and identify automation opportunities.

So the BA becomes a bridge between:

Customer Problems + Company Problems + Technology Solutions

hashtag#BusinessAnalyst hashtag#AI hashtag#Automation hashtag#ProcessImprovement hashtag#B2BIntegration